Privacy Policy — Vitalyze

Effective Date: 10.11.2025
Last Updated: 10.11.2025

Welcome to Vitalyze, part of VidhME Wellness Technologies LLC (“we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our AI Health Assistant mobile application (“App”) and related services.

1. Information We Collect

We collect only the information necessary to provide and improve our services:

a. Personal Information

Name, email, contact details
Age, gender, country (optional)
Encrypted login credentials

b. Health-Related Information

User-inputted symptoms, habits, or wellness data
Health metrics from wearables
Uploaded medical images or reports (if applicable)

c. Device & Technical Data

Device type, OS, app version
IP address, location (if allowed)
Usage analytics & crash logs

2. How We Use Your Information

Provide AI-based health insights
Improve our algorithms
Respond to support requests
Ensure legal compliance & security

3. AI and Automated Processing

Our AI assistant provides general health information only and does not replace professional medical advice.

4. Data Security

Your data is protected with AES-256 encryption, GDPR- and HIPAA-compliant cloud storage, and strict access controls.

5. Data Storage & Transfers

Data may be stored in EU-based servers (GDPR) or HIPAA-compliant US data centers. We ensure all transfers meet GDPR Article 46 safeguards.

6. Data Retention

We retain your data only as long as necessary. You may delete your account or request data removal at any time.

7. Sharing of Information

We may share limited data with service providers, medical professionals (with consent), or regulators if required by law.

8. Your Rights

Under GDPR and HIPAA, you have the right to access, correct, delete, or restrict processing of your data.

9. Children’s Privacy

This app is not intended for users under 16. If a child’s data is discovered, we will delete it immediately.

10. Changes to This Policy

We may update this policy periodically. Users will be notified of significant changes via the app or email.

11. Contact Us

ActiveHealth Data Protection Officer
Email: hello@vitalyze.io
Website: www.vitalyze.io

Compliance Summary

This Privacy Policy complies with EU GDPR, HIPAA, and App Store/Play Store data safety requirements.